Case Profile Valley Stream, New York was incorporated in 1925 and has become renowned for its neat and tidy environment, well-kept parks and recreational areas, as well as for
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Social Media for Public Works You have heard it before and will hear it again: Social media has revolutionized the way the world communicates. Facebook, Twitter, YouTube, LinkedIn, and others
Customer Service Experiences With an every changing and growing industry, more pressures is placed on municipalities and utilities to improve customer service while still lowering costs. What is driving this
Formula for a Great Customer Experience Good customer service isn’t as simple as having enough staff to answer the calls when they come through, in this day and age, customers
